There are a lot of insurance companies out there with a lot of insurance agents vying for your business. Maybe you have an agent that is a direct writer (like State Farm or Allstate – they only offer one company). Or maybe you work with an independent agency like us (we have many insurance company partners and can negotiate).
We know what our agent expects of us (like vehicle information, driving records, mortgage information and even payroll information for business insurance). But do you know what you should expect from your agent?
Many consumers and business owners don’t know that they should have expectations of their insurance agent. You should expect a thorough discovery of your business if you are getting business insurance; you should expect a thorough discovery of your personal assets and needs if you are getting personal insurance; everyone should expect a review once a year at a minimum; you should expect transparency, communication and No Surprises. You should expect timely responses to your questions and requests; and you should expect a clear process for policy changes, claims and payment information.
Does your Home & Auto agent keep in touch? Do you have the same agent even if you change carriers? If you work with an Independent Agency like The Viti Companies, you keep the same agent even if your carrier company changes.
Does your Business Insurance agent keep in touch? Do they know your business? Do they understand your day to day, and your goals? Do they negotiate for you? Are they planning ahead to keep up with the needs of your business? When you work with The Viti Companies, you get an agent and a whole team to keep you informed and on track.
Do you wonder if you are over-insured or under-insured? Does your agent connect you to resources if you have a difficult risk or hard-to-insure business?
The Viti Companies has been in business fro 85 years! Let us put that experience to work for you. Just call! We will review your current program for free.